Capabilities
In today’s global marketplace, the efficient exchange of information is the difference between "on-time" and "a day too late". Increasingly, the corporate network is becoming the vehicle for the successful and timely exchange of information within your organization and externally to your customers and business partners. Intelligently meeting your network communication needs is our goal utilizing a full suite of products and service offerings. FT11 Business Systems is prepared to respond to the overwhelming challenges facing small to medium sized businesses today, including the explosion of:
- VoIP Connectivity Options
- Enterprise networks
- The Internet
- Intranets
- The convergence of voice, video and data networks
No matter what business needs are driving your communications requirements, FT11 Business Systems is your source for complete solutions.
FT11 Business Systems Offers a Solution Oriented Service Approach to Your Network:
Network Consulting - At FT11 Business Systems, Network Consulting engagement is custom tailored to address the unique networking needs of individual customers, providing network analysis and design. FT11 Business Systems consultants have a wealth of industry Telecommunications and Data experience spanning numerous products, protocols, software, service and management practices.
Network Equipment FT11 Business Systems is a quality provider of network hardware and software from industry leaders such as VODAVI (Voice - Data - Video), 3Com Netgear, and Dell.
Project Management FT11 Business Systems provides experienced project managers for PBX, Key System and network implementations, expansions, relocations, and other Telecom/networking initiatives. The combination of experienced personnel, extensive and realistic planning and leading management tools ensures that FT11 Business Systems managed projects are finished on time, within budget and within technical specifications.
Business Telephone Systems and Data Integration Design
FT11 Business Systems offers application development and design. When off-the-shelf IVR, CTI and WEB application packages won’t do, customers look for resources to design, develop, and implement customized application solutions for their enterprises. FT11 Business Systems provides customers with dynamic end-to-end Voice over IP application solutions that solve business challenges, reduce operating costs, increase efficiencies and establish competitive advantages.
Specifically, FT11 Business Systems offers custom and packaged Call Center and CTI applications and integration services. These applications are developed to be flexible and scaleable to meet the specific customer business requirements of today and to conquer the business challenges of tomorrow.
FT11 Business Systems applications are built on Vodavi Technologies Digital, and other platforms that integrate with customer communication systems, host database systems and other systems. Solutions developed center around E-Mail, Telephone, Fax, and Internet based applications that offer customers a way to achieve:
- Better Customer Service
- Improved Business Processes
- Enhanced Business Potential
- Expanded Access
FT11 Business Systems goes beyond simply developing customer applications. It also offers customers value-added services after the application development including:
- Application Installation & Quality Assurance Testing
- Project Management
- Ongoing Application Service & Support
One last key note, FT11 Business Systems applications can be developed within PBX environments and Key Telephone System environments.
Voice Mail Systems
FT11 Business Systems has a special relationship with VODAVI Communications Corporation and is currently one of the nation’s highest quality distributor’s of voicemail platforms in the industry. FT11 Business Systems has Vodavi certified trainers who administer courses in the latest voicemail service techniques and technology. FT11 Business Systems has strategically aligned itself to bring its customers the very best service and support possible to customer voicemail systems and Vodavi system platform interfaces in the industry.
FT11 Business Systems solutions allow users to play, answer and forward voice, fax and e-mail messages from any touch-tone telephone or PC anywhere in the world. Users can also add comments to any message, print fax documents at any fax machine, request e-mail messages and retrieve them by fax, and access one or more computer databases to retrieve stored information or process transactions.
Customers can create these solutions through a range of voice processing applications. VODAVI stands ready to support our customers and their voicemail systems through our national service capabilities. Additionally, FT11 Business Systems technicians receive ongoing training at Vodavi’s National Training Center on the latest system releases to offer customers the most up-to-date service and support capabilities available. Our training center also offers Pathfinder training classes to customers who wish to perform their own voicemail system changes.
FT11 Beats the Competition:
- A single point of contact (SPOC) for all of your communication needs.
- A professional consulting and project management skill-set that ensures projects are completed on time, within budget and within functional specifications
Contact a FT11 Business Systems representative today and schedule a meeting to discuss your unique needs, or Request a Quote Online